Refund policy

Thank you for shopping with Evelyn's Farm Co!

We take pride in the quality of our products and want you to have a great shopping experience. 

We do not accept returns, exchanges, or cancellations once an order has been placed. Please ensure that you have reviewed your cart items, quantities, shipping address, and sizing choices carefully before finalizing your purchase.

We only replace items or issue a store credit if they arrive damaged, defective, or if you received the incorrect item. If there is an issue with your order upon arrival, please contact us immediately so we can evaluate the issue and make it right.

To report a damaged, defective, or incorrect item:

If your request is approved, we will provide further instructions on how we will fulfill a replacement or issue a resolution. Do not mail any items back to us unless explicitly instructed by our support team.

Evelyn's Farm Co. is not responsible for lost, stolen, or delayed packages once they are handed over to our shipping carriers. Please contact the shipping carrier directly with your tracking number to file a claim.

If you have any questions or concerns about our policy, please reach out to us at evelynsfarmdiaries@gmail.com.